Warranty & Return Authorization Information
Important Warranty Information:
Diapers are returnable for refunds or exchanges within 90 days for the following reasons ONLY:
- Defective Snaps
- Defective Elastic
- Sewing or Quality Issues
If you wish to return a Bottombumpers™ diaper for a repair or exchange you must do the following:
- Contact us to make sure your return qualifies if you are unsure. We will review your request and send a response within 2 business days. Otherwise just follow these steps to return a diaper.
- Then fill out the Return Authorization Form found at www.bottombumpers.com/RMA.pdf and return with the product(s).
- All warranty requests must have a proof of purchase receipt.
- After submitting the form, send your product(s) for exchange or repair to the address below.
-
Please mail shell of diaper WITHOUT soaker if the soaker is not in need of repair or replacing. This saves shipping :)
Mail returns to:
Bottombumpers
15 W Main St
Albion, IL 62806 USA
Contact us:
Phone: 618-445-3333
Email: bottombumpers@gmail.com
Mail: Bottombumpers, 15 W Main St., Albion, IL 62806
*All returned products must in clean and acceptable condition.
Bottombumpers™ Return Authorization Form
Bottombumpers™ Return Authorization Form