Warranty & Return Authorization Information

Important Warranty Information:
Diapers are returnable for refunds or exchanges within 90 days for the following reasons ONLY:

• Defective Snaps
• Defective Elastic
• Sewing or Quality Issues
  

If you wish to return a Bottombumpers™ diaper for a repair or exchange you must do the following:

1. Contact us to make sure your return qualifies if you are unsure. We will review your request and send a response within 2 business days. Otherwise just follow these steps to return a diaper.
2. Then fill out the Return Authorization Form found at www.bottombumpers.com/RMA.pdf and return with the product(s).
   • All warranty requests must have a proof of purchase receipt.
3. After submitting the form, send your product(s) for exchange or repair to the address below.
4. Please mail shell of diaper WITHOUT soaker if the soaker is not in need of repair or replacing.  This saves shipping :)

Mail returns to:
    Bottombumpers
    45 S. 8th St
    Albion, IL  62806  USA
 
Contact us:
    Phone:   618-445-3333
    Email:  customerservice@bottombumpers.com
    Mail:  Bottombumpers, 45 S. 8th St., Albion, IL   62806